Terms of Service

For the purposes of these Terms of Service:

• "Platform" refers to the Judge My Landlord website, mobile applications, and all associated services.
• "User" refers to any individual who accesses or uses the Platform, including Reviewers and Landlords.
• "Reviewer" refers to a User who submits reviews about landlords or rental properties.
• "Landlord" refers to property owners, property managers, or their authorized representatives who claim profiles on the Platform.
• "Review" refers to any ratings, comments, feedback, or other content submitted by Reviewers about landlords or properties.
• "Dispute" refers to any formal challenge to content accuracy initiated through our dispute resolution system.
• "Verified" refers to content or users that have undergone our verification processes, including college email verification or lease document verification.

2.1 Age Requirement

You must be at least 18 years old to use this Platform. By using our services, you represent and warrant that you are of legal age.

2.2 Account Registration

Some features require account registration. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

2.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.4 One Account Per Person

Each individual may only maintain one account. Creating multiple accounts to circumvent restrictions or manipulate reviews is strictly prohibited.

3.1 Information Sharing

Judge My Landlord provides a platform for tenants to share their rental experiences and for prospective tenants to research landlords and properties.

3.2 Not Legal Advice

Content on this Platform is for informational purposes only and does not constitute legal, financial, or professional advice.

3.3 User-Generated Content

Reviews and ratings are user-generated content and represent the opinions of individual users, not the views of Judge My Landlord.

4.1 Content Ownership

You retain ownership of content you submit, but grant Judge My Landlord a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on the Platform.

4.2 Content Responsibilities

By submitting content, you represent and warrant that:

• You have the right to submit the content
• The content is based on your genuine experience
• The content does not violate any laws or third-party rights
• The content does not contain false statements of fact
• The content does not contain personal attacks, threats, or harassment

4.3 Content Removal

We reserve the right to remove content that violates these Terms, our content policies, or applicable law, with or without notice.

5.1 Honest Reviews

All reviews must be based on genuine rental experiences. Fake reviews, paid reviews, or reviews from non-tenants are prohibited.

5.2 Prohibited Content

Reviews may not contain:

• False statements: Knowingly false factual claims about landlords or properties
• Defamation: Statements that damage reputation through false facts
• Personal information: Private details about landlords not relevant to tenancy
• Discrimination: Content targeting protected characteristics
• Threats: Any threatening or violent language
• Spam: Repetitive, promotional, or irrelevant content
• Illegal content: Content promoting or describing illegal activities
• Profanity: Excessive profanity or vulgar language
• Competitor attacks: Reviews intended to harm competing landlords

5.3 Review Editing

Users may edit their reviews at any time. Edited reviews will be marked as edited with a timestamp.

5.4 Verification Badges

Reviews may display verification badges indicating:

• Student Verified: Reviewer verified through college email
• ID Verified: Reviewer verified through government ID
• Lease Verified: Tenancy verified through lease documents

Verification increases credibility but does not guarantee review accuracy.

7.1 Profile Management

Verified landlords may:

• Claim and manage their landlord profile
• Respond publicly to reviews
• Update property information
• Access analytics about their profile

7.2 Response Rights

Landlords have the right to respond to any review. Responses will be displayed alongside the original review.

7.3 Verification Benefits

Verified landlord accounts receive a verification badge and priority in dispute resolution.

7.4 Premium Features

Premium landlord subscriptions provide additional features including enhanced profile customization and priority support.

7.5 Property Claims

Landlords may claim properties they own or manage. Claims require verification through documentation.

10.1 Disclaimer

To the maximum extent permitted by law:

• The Platform is provided "as is" without warranties
• We do not guarantee accuracy of user-generated content
• We are not responsible for decisions made based on reviews
• We do not guarantee uninterrupted Platform availability
• We are not liable for third-party service failures

10.2 Damage Limitations

In no event shall Judge My Landlord be liable for indirect, incidental, special, consequential, or punitive damages, regardless of the cause of action.

10.3 Maximum Liability

Our total liability shall not exceed the greater of (a) amounts paid to us in the 12 months preceding the claim, or (b) $100 USD.

11.1 User Indemnification

You agree to indemnify and hold harmless Judge My Landlord from claims arising from:

• Your use of the Platform
• Content you submit
• Violation of these Terms
• Violation of third-party rights
• Any dispute with other users

11.2 Defense

We reserve the right to assume exclusive defense of any claim subject to indemnification.

12.1 Platform Ownership

The Platform, including its design, features, and content (excluding user-generated content), is owned by Judge My Landlord and protected by intellectual property laws.

12.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose.

12.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of the Platform without our written permission.

13.1 User Termination

You may terminate your account at any time through your account settings or by contacting support.

13.2 Our Termination Rights

We may suspend or terminate your account for:

• Violation of these Terms
• Fraudulent or illegal activity
• Harassment of other users
• Submission of false reviews
• Repeated frivolous disputes
• Any reason at our discretion with notice

13.3 Effect of Termination

Upon termination, your right to use the Platform ceases immediately. Reviews may remain visible but will be anonymized.

14.1 Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14.2 Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

14.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

14.4 Exceptions

Either party may seek injunctive relief in court for intellectual property violations or data breaches.

We may modify these Terms at any time:

• Material changes will be announced via email or Platform notification
• Changes take effect 30 days after notification
• Continued use after changes constitutes acceptance

If you disagree with changes, you should discontinue use and close your account.

For questions about these Terms, contact us:

We aim to respond to all inquiries within 5 business days.